SafeDNS Support Portal

You can do it on the Website Check page or contact our support team.

If you use Windows OS on your computers, then you can install SafeDNS Agent and select which filtering profile to use on a specific computer or for specific...

Some ISPs or companies can block alternate DNS servers in their networks. In this case our service may be unavailable. To make it work, you should unblock a...

Such a situation can arise in the following cases: You haven't removed DNS server address of your ISP from the network settings. Part of the DNS requ...

Many websites use several domains and/or hostnames (subsites) to improve the speed of loading. You should consider it when you're adding some websites t...

A message such as 'The website is still blocked' is shown in cases when our system points you to the original website, but your browser on the basis...

This means that your ISP or network administrator blocks access to alternate DNS servers. You should contact your ISP or network administrator to get access...

When you use SafeDNS Agent the DNS address in the network settings should be set to 127.0.0.1. If you have manually changed the DNS address then you should ...

Yes, we work with the proxy servers. You should configure the proxy server to use DNSes of SafeDNS. Set addresses of our DNS servers in the settings of your...

Yes, it does. You should configure DNS Server on your Windows server to use our DNS servers as external resolvers. After that you should bind external IP ad...