FAQ

Do you Track my Traffic?
No, we don't. SafeDNS is not an Internet Service Provider and does not have access to your internet traffic. We don't know which URLs/pages you vi...
Fri, Nov 24, 2017 at 7:00 AM
How Can I Stop Using your Service?
To stop SafeDNS filtering, you should return the network settings on your computer to the original settings provided by ISP or your network administrator. ...
Fri, Nov 24, 2017 at 7:01 AM
Can I setup your service on my router?
Yes, you can setup our filtering service on your router. All you need to do is set our DNS server address in the network settings of your router and attach ...
Fri, Nov 24, 2017 at 7:02 AM
Why Should I Register a SafeDNS Account?
After you've created a SafeDNS account, you will be able to choose which website categories you want to block. It will also give you the ability to man...
Fri, Nov 24, 2017 at 7:00 AM
Do I Have to Install any Program on my Computer?
No, to use our service you don't have to install any software on your computer. The service can be set either on your computer or on your router, or se...
Fri, Nov 24, 2017 at 7:01 AM
What Should I Do if some Websites are not Blocked?
There are two things to be done for proper SafeDNS work. Firstly, you should create an account on our website. Go to the Web Filtering tab and mark all the...
Fri, Nov 24, 2017 at 7:01 AM
Why do I have sites blocked by your service despite not being signed up for your filtering?
If you are not registered in our service and encounter some websites blocked by our service, contact your service provider, administrator or parents for cla...
Fri, Nov 24, 2017 at 7:01 AM
I've changed my filtering settings but nothing changed.
The change of settings is applied to our filtering servers in a couple of minutes. Sometimes there will be no visible change in he filtering of prohibited w...
Fri, Nov 24, 2017 at 7:04 AM
How do I remove the block from my favorite website?
If you use our service at home and you have an account at SafeDNS.com then you can change the filtering rules through the dashboard or SafeDNS Agent. In ot...
Fri, Nov 24, 2017 at 7:02 AM
Why are sites from allowed categories blocked?
There probably is some misconfiguration in the settings of your IP address. The common error is binding a dynamic IP address as static. In this case, the se...
Fri, Nov 24, 2017 at 7:02 AM